Friday, 22 November 2013

Year 7 E-mail Settings Guide

Access email
This video is going to show you how you can access your e-mail, step by step, from entering your e-mail address, to actually getting into your e-mail account. Once you have gotten into your e-mail account, you are free to send and receive e-mails as much as you want. When I entered my e-mail, I didn't have to add a password as my e-mails are set up so I don't have to put in my password because of my area of work, but you may have to enter your password as all learning areas are different (if you close down the page which the e-mail you will have to put your details back in when you re-open the page).

Send
This video is going to show you how you can send an e-mail, step by step, from entering the receivers e-mail address, to sending e-mail to them. After you have written the message, you have to add the e-mail of the person you are sending it too, after you have done this you can click send and it will go to the person you have sent it to. When sending an e-mail, you can change the font style and size, you can also change the colour of the font. Another fact with sending an e-mail is the fact you can add a subject to it so that the person you are sending the e-mail to knows what the e-mail is about.
Open
This video is going to show you how you can open an e-mail that you have received, step by step, from you receiving the e-mail, straight through to when you open the e-mail. Once you have opened your e-mail , you are able to read the message that has been sent to you. To open an e-mail you can either double click the message, or click the enter button on your keyboard, either way they both do the same thing (open the e-mail so you can read it and see the files attached if there are any).

Add a contact
This video is going to show you how you can add a new contact to your e-mail, step by step, from entering the e-mail address of the new contact you wish to add, to the new contact being shown in your contact list. Once you have added a new contact it will be a lot easier to send an e-mail to the person who's e-mail it is, which will save you from having to always type in their e-mail address. This reason makes it a lot easier to message your friends as their e-mail will always be there on the screen (in your contacts) ready to be used for any future messages you are going to send.

Attach a file to an email
This video is going to show you how you can attach a file to your e-mail, step by step, from entering the receivers e-mail address, to adding the file to the message and sending it. Once you have learned how to do this, you are able to have normal conversations with your friends, or you are able to send work to your teachers to see what you can make better. The good thing about this is that you can attach any file you want, from a video file, to a music file, and also a document file which you have done work on. With attaching a file you are able to have a bigger range of conversations with your friends.

CC
This video is going to show you how you can send an e-mail to more than 1 person, step by step, from entering 1 receivers e-mail into the 'To:' bar, to adding another into the 'CC:' bar. The good thing about this is you are able to send a single e-mail to more than 1 person at a time, so you don't have to send out a number of the same e-mail, you can add all of the contacts into 1 e-mail, and they can choose if they want to reply to everybody, or just to you, this is good because it may be a conversation between you and a number of others, so if the receiver chooses to reply to all, they can see what the other people you sent the e-mail too have sent back.

Make a message ‘urgent’

Sending an E-mail
This video is going to show you how you can change the importance of an e-mail you are going to send, step by step, from typing the e-mail, to selecting how important it is going to be (high, medium, low) in this e-mail the importance is going to be high. Depending on how important the e-mail actually is, is what will tell you what importance setting it is that you should be selecting, it also depends on how important you feel the e-mail is. If it is work then it should be of high importance, if it is news it should be medium (depending on what the news is about) and if it is just a normal conversation then it should be low importance.
Existing E-mail
This video is going to show you how you can change an e-mail you have been sent to fit the importance of it, step by step, from receiving the e-mail, to choosing the importance of the e-mail. Once you get the e-mail, and you have read it, you are able to choose the importance of it by clicking on the flag that is beside the e-mail, this is so you know how important it is and also how soon you have to come back to it.

Wednesday, 23 October 2013

How We Can Overcome Communication Barriers

How we can overcome communication barriers
Here are some ways we can overcome these barriers:

  Zoom in or out Microsoft Word
Quickly zoom in or out of a document, presentation, or worksheet on the status bar, click the Zoom
slider. Slide to the percentage zoom setting that you wantYou can zoom in to get a close-up view of your
file or zoom out to see more of the page at a reduced size. You can also save a particular zoom setting
with a document or template, presentation, or worksheet.
Narrator
Narrator reads dialog boxes and window controls in a number of the more basic applications for
WindowsNarrator can assist a blind person in installing a full-function screen reader, assisting the user
until his/her screen reader of choice is up and runningNarrator can provide speech when a full
function screen reader might be unable to do so, such as during the process of updating hardware drivers.
Concept keyboard
Each key can be programmed with a wide range of different functionsAfter the keyboard is programmed,
a sheet, called an overlay, is placed over top to identify each key. They do not require memorization of
shortcut keys. They’re easy to clean, and are much more resistant to spills or dust.
Touch screen
Easier to use if you have problems with your arms etc. (don’t have to stretch out your arms to use it, it can
be right next to you/on your lap if it is portable). Can take it anywhere you want (it just has to be charged
in order to work). There is a variety of touch screens for you to choose from (each with a different battery
life etc.)

Monday, 21 October 2013

Potential Barriers To Effective Communication

Potential Barriers To Effective Communication
There are many barriers to communication, such as:


Background noise which may distract the audience from the presentation itself, background noise can be very frustrating to those who are trying to communicate with you effectively, background noise causes a lot of distractions and causes you to lose track of what is actually trying to be said, also, it may distract the audience and they won't be paying attention to what is being said. Background noise can frustrate a lot of people and put them off doing their work as they're not able to concentrate on their work to get it done, this can cause problems as the work can be important and the result will be something being put off, like a meeting, because the work hasn't been completed.


Cultural differences which make it difficult to communicate with those who are from a different culture, therefore being unable to speak English very well and the different diverse audiences. When it comes to cultural differences, it is essential that you understand the fellow workers culture, such as you may do something one way and they may do it another and you have to respect the way in which they do them, also, they may say something that sounds offensive to you when in reality it's not, or you may say something that isn't offensive but they take it in the offensive way, you must be able to communicate with other cultures effectively to avoid this and have an effective working area.
Accents can lead to the misunderstanding of what is being said, this is because they could either be talking too fast, or not clear enough, it could also be both depending on the accent (where the person comes from). Another problem could be when something is said, it could be meant in a different context as to what others know, this is because the area in which the person speaking comes from could say a lot of familiar words, just mean them in a different context.
Adapting content and style to suit audience needs basically means that you must understand each need specifically, let's say somebody has partial hearing, you must be able to project your voice loud enough in order for them to hear you, but you can't be mean about is as this will upset the audience, you must take your time and make sure that they understand what it is that you're saying so that what is being said can be understood the way in which you're aiming to have it understood, you almost must make your voice as clear as possible, you can't just be shouting to make them hear you, you must do it in a delicate manner.

Messages that are sent / received are complicated, which can make it difficult to understand the terms or what is being said them if the worker/receiver comes from a different area, where specific aspects mean something different. Also, any unfamiliar terms that may be in the messages for things such as business reasons, the receiver of the information may not understand everything perfectly as they are new to the business and everything that goes on within it.

      Any emotional barriers that there may be in the work area, for example, if there is a work-based relationship going on within the department, it could distract the workers, whether the relationship be a positive one or a negative, if the relationship is negative then the work produced won't be very good quality, where as if the relationship is a positive one, the workers won't be able to focus on working, they would be to busy talking or distract others while getting work done through talking.

If there is no attention being paid in the area of work then the workers won’t know what it is that they have to do, which will result in the business being behind on work that has to be done or with the production of any products, also if a worker is easily distracted then they may forget about what is more important and focus on something else, resulting in them forgetting what it is that they are meant to be doing, also, if the worker is easily distracted, then they may lose any interest that they had in the task and not want to do it and will put little effort into what it is that they are doing. If a message is being sent then because of the lack of focus and interest put into the message, it may not make sense to the recipient and the terms within the message may be misread (which takes you back to the messages being sent).

      If there are differences within what it is thathas to be done in the area of work between the workers that have been grouped together then the work produced may be poor, if the workers have different viewpoints of what has been produced then they won’t be able to agree on what is best to be done, also, the work produced may not be completed and forgotten about.
  
      If there are physical disabilities between workers, such as hearing problems or difficulties with a workers speech, then there may be problems with the work, such as the wrong things being put into a message document or the workers not being able to understand each other correctly which may lead to misunderstandings between workers.

There may be problems with non verbal communication, such as documents being written down for the workers to work from may not make sense, therefore making the task for the workers more difficult as they don’t understand what it is that they have to do correctly, meaning that work produced may not be as good as expected. Also, if a word has been spelled incorrectly and the workers don’t know what the word is originally meant to be or don’t understand the meaning of the word, then this will lead to other problems within the area of work.
  
      If a worker has difficulty speaking in English(or any other language that is required) then fellow workers won’t be able to communicate with that worker and that worker won’t be able to communicate with his / her fellow workers and will feel isolated or singled out from the work that is to be produced.

      If there are workers from different cultures, there may be differences in how to get things done, such as work being produced or just general conversations and how emotions get expressed through workers. An example of this is if a worker has issues with personal space and another worker violates this then the emotions that are being displayed may come across as something other than what the actual emotion being displayed is.

Friday, 11 October 2013

Task 2 - Effective Communication

General skills: 
• Cultural differences - When it comes to cultural differences, it is essential that you understand the fellow workers culture, such as you may do something one way and they may do it another and you have to respect the way in which they do them, also, they may say something that sounds offensive to you when in reality it's not, or you may say something that isn't offensive but they take it in the offensive way, you must be able to communicate with other cultures effectively to avoid this and have an effective working area.
• Adapting content and style to suit audience needs - When it comes to adapting certain aspects to an audiences needs, you must understand each need specifically, let's say somebody has partial hearing, you must be able to project your voice loud enough in order for them to hear you, but you can't be mean about is as this will upset the audience, you must take your time and make sure that they understand what it is that you're saying so that what is being said can be understood the way in which you're aiming to have it understood.
• Techniques for engaging audience - When it comes to engaging an audience it is essential for you to maintain eye contact, this is because it makes the audience know you are speaking to them and also that you are confident and understand what it is that you're talking about instead of just reading off a screen. Adding humor into the presentation is another key way in which you can engage an audience, this is because it makes you and them more relaxed, it's not as intense as a presentation without humor.
Interpersonal skills: 
• Positive and negative language - Having a positive language is essential as having a positive language attracts an audience which is required in a presentation, a positive language is basically just a formal language, meaning that when you give a presentation you are using the correct grammar, where as with negative language, it is used for certain types of presentations to attract a certain age group, this is because the language that is used generally tends to be informal.
Barriers - Having barriers can get in the way of a lot of things, such as communication barriers and verbal barriers, so the way in which these barriers can be avoided is basically, if somebody doesn't understand your language very well, you could either try and translate what you are saying into their language, put what you are saying into simple terms so that the person is able to understand, or have somebody there who is able to translate what you are saying, also, there are simple barriers like the tone and loudness of your voice, if you don't speak loud enough or in a clear tone then what you are saying isn't able to be understood correctly
Types of question - Depending on the type of question asked, is what determines the answer and if there should be an answer, in a presentation, questions that get asked should be linked to the presentation, whether it be you asking the questions or the audience, this is why it is important to cover all areas of what you're talking about in the presentation, if it is you (the person giving the presentation) who is asking the question, it should be clearly stated if the question is one to be answered or one that isn't (rhetorical) so that there are no errors made within the audience.
Written communication skills: 
E-mail, letters and fax - In written communication skills, e-mails are actually key, this is because it is how data and information gets sent from 1 source to another without having to play the waiting game with sending it in a letter (through the mail). E-mails are the modern way to send and receive information at a fast pace, this is because the message gets sent instantly and is received a few seconds later.
Spelling and grammar - In written communication skills, it is essential to have the correct spelling and grammar, this is so that the letters/e-mails look more professional, also, so that certain words within the letter/e-mail don't get mis-read, making the receiver of the information confused and unsure of what is actually being said. It is also essential to have the correct grammar, this is because it shows your level of professionalism and shows that you understand what it it that you're talking about instead of just having the common knowledge of information that isn't needed.
• ‘Smileys’ or emoticons - In written communication skills, the use of 'smileys' or emoticons is clear, you're able to give your view on something just by using an image which portrays how you feel about it, from a smiley face if your thought are positive or if work has been submitted and is good, a sad face if something isn't to the standard that you wish for it to be at or if the work submitted isn't in enough detail, angry face for if your view on something is negative or if something has been said which has upset you or id completely irrelevant to what is being asked, also if the work is terrible and contains nothing to do with what is being asked.

Friday, 27 September 2013

Jobs in The I.T Industry

Company confidential

IT Support

Job description

IT Support / MySQL / PHP

Location: Manchester City Centre
Salary: £18,000 per annum
Job type: Full Time - Permanent

Our client is an established claims management company based in the Centre of Manchester. Due to growth we are now looking for a new team member to assist in the IT department. Working with my client you will experience a truly unique culture and as an employee you are guaranteed a stimulating experience.
We are looking for a candidate who has the below experience:
  • PHP5
  • MYSQL
  • Performance Tuning
  • Any knowledge of Drupal, Ajax, JavaScript/JQuery is desirable.

Job Description:
* Provide technical assistance and expertise to sales floor operatives
* Developing and maintaining in-house PHP/Ajax CRM system.
* Reporting to Department Head and senior management to resolve technical issues.
You must have a good understanding of web development using PHP5, MYSQL any knowledge of Drupal, Ajax, JavaScript/JQuery is desirable.
Salary & Benefits:
We are offering a competitive base salary of £18,000 + 20 days annual leave.


Monster (Job Warehouse)

IT Assessor - Manchester

Job description

IT Assessor - Manchester

Job Vacancy for IT Assessor to be based in Manchester
This is a permanent, full time position (Monday - Friday 37 hours a week)
The salary for this role is £25,000-£30,000 with benefits on top

This vacancy is to work for one of the largest UK's training provider specialising in the delivery of apprenticeship programmes across the country. They aim to provide the next generation of high quality IT Support Technicians and Accountants to feed the demand for qualified professionals through the delivery of high quality, Level 3, training and professional qualifications. Working in partnership with Further Education colleges this organisation has become the provider of choice for many of the UK leading businesses.

The main responsibility of this role is to assess apprentices throughout the apprenticeship programme, both in the training environment and in the work place. This will involve delivering on assessment days, marking assessment work, monitoring apprentice progress against set criteria and ensuring that apprentices are on track with their assessment plan.

The successful candidate must hold a teaching qualification CTTLS, PTTLS, Cert Ed, City and Guilds 7303, PGCE, Assessing Qualification A1, TAQA, CAVA, D32, D33, D34, and hold the A+, MCITP, MCSE, MCSA Qualification and have a current CRB 

You must have a passion for teaching ICT and have the passion to deliver to young adults who are continuing their higher education. 

If you hold the relevant qualifications and have the skill set required for the role please send your current CV


Monster (Job Warehouse)

Web Designer

Job description

Focused on the continued innovation of our products (working across platforms on web, mobile and mobile OS) as one of our Web Designers you'll channel all of your energy and design savvy bringing concepts to life and creating an engaging user experience.. You'll recognise the needs of a vibrant e-commerce enterprise that continues to grow from strength to strength and will make your own personal contribution to its evolution. Your daily activity list:• Working on the frontend design &development of the website.• Creating designs for a wide range ideas and concepts as part of the ongoing development of the web product. • Striving to engage customers and create greater brand intimacy.You'll have the freedom to introduce your own ideas &make your mark while testing them on millions of real users - come and share your infectious imagination! You'll have:• Excellent HTML and CSS skills.• Extensive knowledge of Browser and Device Compatibility.• Advanced knowledge of Web Standards.• Superior knowledge of Photoshop or Fireworks.• Illustrator &sound knowledge of Web Usability.• Good knowledge of JavaScript and jQuery.• HTML5 and CSS3.• The ability to produce distinctive work in a short time frame.• Excellent communications skills and impeccable attention to detail.• An inspiring portfolio to share with us.Allegis Group Limited and Aston Carter Limited operate Employment Businesses and Agencies and are companies within the Allegis Group Inc. group of companies, the fourth largest staffing company in the world, (collectively referred to as the "Allegis Group"). TEKsystems and Aerotek are divisions of Allegis Group Limited. Applicant data will be treated in accordance with the Allegis Group's Privacy Notice http://www.allegisgroup.com/Privacy/Default.aspx)By submitting personal data to any company or division within the Allegis Group, the applicant is providing explicit consent to the use of such data by the Allegis Group and to the transfer of such data to and from the Allegis Group companies within the UK, Europe and outside the European Economic Area in connection with the fulfilment of the applicant's voluntary requests, and the fulfilment of other job opportunities that match the applicant's profile, and confirms that they may be contacted about such job opportunities.

Friday, 13 September 2013

Assignment 1 - What Employers Want - P1

What Employers Want


Maths & English Skills
Maths & Accuracy
The things that employers generally want are things such as workers who have good Maths and English skills (C or above in GCSE results etc.), this is because in the area of work (the majority of work areas), Maths and English skills are 2 of the most important skills that are actually needed for a successful career. If you were working in a business that requires you to work behind a counter working with the money income, basically meaning that you have to add up all of the cash that is going in and going out of the business (if it be a shop or a super store), you must know the correct change to give back to the customer after they have made a purchase, and also be able to add up the amount of what the total cost will come to for the items being bought. It's extremely important to have good Maths skills within your area of work because if you work in a shipping area you must be able to calculate the amount of goods in stock and also the amount of goods in which you need to order in, if you don't order enough goods then there will be a major profit loss in the business, and if you order too many goods then there won't be enough space to store them and there will also be a loss of money through ordering the wrong amount of goods to put in stock, you must ensure that the stock is in equal portions so that the correct income is received and stored ready to be sold to make profit. If the stock control isn't handled correctly there will be a number of complaints from both inside the business and outside of the business.
English & Communication Skills
Employers look for good English skills and in general good communication skills, this is so that you have the attitude and patience to be able to deal will all kinds of clients, from those who are causing problems and arguments, to those who are trying to cause problems (which may result in you losing your patience), you must be able to handle situations where you're required to give refunds to the clients, or fixing something that a client has brought in that was bought at the store which isn't working correctly, resulting in the clients being un-happy with the purchase. Workers must be good with English skills, such as being formal and speaking in the appropriate manner required for a situation, if a worker is hired and speaks in an in-formal manner, then there will be a lot of complaints which would result in the worker being fired, where as a worker with good English skills who speaks in a formal manner is more likely to have a good review and be able to keep their job.
Techniques For Engaging Audience & Verbal Skills
Employers look for those who are able to deal with any given situation, such as the client being rude, if this is the case, the employee must be able to maintain a calm manner to prevent an argument breaking out in the middle of the store, as this would cause a number of complaints, also, they must maintain a calm manner to be able to resolve the situation in a calm manner, if the employee was to become as rude and as ill mannered as the client the situation wouldn't be resolved and could also imply that the employee isn't cut out for the job, they're either not mature enough to have the job or they're just not right for the job. Another thing that employers look for is good verbal communication, this is because they prefer a worker to be able to express their own ideas without being held back by being nervous and having a lack of confidence, if this is the case a lot of good ideas would be stuck to that 1 person because they're afraid to express them and share them with their fellow workers. Employers like those who have good verbal skills, this is because they like workers that are able to express their own personal ideas across the board when ideas are wanted for things such as a new product idea. If a worker isn't able to get their ideas across because of what others may think then it is a dramatic downfall on the business as the ideas kept may be good ideas and would have created the newest product.They look for teamwork, they like to see employees working in a group with confidence, instead of them all going off and writing up their own ideas with no communication going on in the group, employers look for those who will express their ideas in a group all working together to come up with a product. Employers like to look for those who can work well in a group and individually as it shows they they're capable of both independent and group work, displaying that they have the correct communication skills that are required for the job role that is offered, it also shows that they have a good attitude towards the area of work (working in a team / independently) and are also able to stay focused and get the task done. Good levels of patience will be displayed when it comes to working in a group as you may not be able to get your own ideas across straight away, you may not see eye to eye with a fellow group member, or if you yourself don't work well with others. If you don't see eye to eye with somebody in the group you're working with, employers will look for those who are able to overcome those differences to get the work done, this shows a sense of accomplishment for the worker as an individual, basically meaning that you're determined to get the job done despite the facts. Employers look for those who are motivated to do their work, showing determination to get something complete and to accomplish the job set, employers don't want those who will give a half-hearted job, they want somebody who will get it done to the set standard, they don't want those who have to be constantly nagged in order to finally get the job done, they want those who motivate themselves to get the job done.
Change Adaptability/Negotiation/Teamwork motivation
Employers like people who are able to adapt to a change, such as a time change in their shifts in work, they like employees that won’t complain about changes made within the business or the working hours or times, they also like employees that are good at handling time, such as dead-lines for pieces of work or working times (whether they start early or late in the day). It is better for an employee to be able to speak and understand more than 1 language, this is because there are a variety of people from other countries that don’t understand English coming into the store and speaking the language that they would speak in their country and being unable to speak or understand any English at all. Employees should be good with negotiating things and persuading customers into buying a specific product, it’s a key item to acquire within a business as it shows that you’re capable of persuading people into buying something, which then makes more prophet for the business and also gives you as a worker more credit. Being able to motivate other workers into getting on with their work and keeping them focused on the task that they have to complete. The computing skills that are required by an employee are those of being able to document a spreadsheet, use databases, write a document up on word, design any web pages required, using the E-mail and internet and many more. An employee should be able to work independently, not constantly rely on other workers to help them with their work, they should be able to work under their own schedule and accept responsibility for any possible mistakes that are made.